Frequently Asked Questions
Everything you need to know about our premium wool collections.
What types of wool do you use in your products?
At Isle of Wool, we source only the finest natural fibers, including ethically harvested Merino, luxurious Cashmere, and durable Icelandic sheep's wool.
How should I care for my wool garments?
To maintain the longevity of your items, we recommend hand washing in cool water with a wool-safe detergent and laying flat to dry. Avoid wringing or tumble drying.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please visit our Returns Portal to start a claim.
Are your products ethically sourced?
Yes, we partner exclusively with farms that adhere to strict animal welfare standards and sustainable land management practices.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery location.